Knoll Inc. Custom Product Representative in East Greenville, Pennsylvania

Custom Product Representative

Tracking Code 1336-056

Job Description


Knoll is a constellation of design-driven brands and people, working together with our clients to create inspired modern interiors. Since 1938, we’ve been thinking about how people interact with their environments, and how their environments impact what they do. Our strength in office systems, seating, furniture, textiles, leather, architectural accessories allows us to compose integrated solutions from products and services that naturally work together.

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The Custom Product Representative works with dealers, designers and sales representatives to satisfy customer requirements using custom products. The Custom Product Representative receives custom requests and interfaces with the Knoll manufacturing and supply chain organizations to modify standard product, source custom materials and finishes, and engineer custom designs.

Required Skills

  • Research standard product and manufacturing capabilities to determine feasibility of custom requests

  • Communicate with Custom Product Designers and Knoll dealers to clarify design requirements and possible limitations

  • Respond to the requestor with proposed solutions and pricing; make changes as required based on feedback

  • Work with Knoll operations to create and input manufacturing and procurement routings and bills of material

Acts as an integral member of the Custom Product Development team:

  • Fluidly manages multiple concurrent assignments

  • Initiates timely communication of project progress and challenges

  • Actively participates in team meetings

  • Ability to work flexible hours

Required Experience


  • High school diploma

  • Minimum two years of experience in an office environment

  • Office furniture experience preferred


  • Mechanical and mathematical aptitude

  • Problem solving and innovative thinking skills

  • Experience with Microsoft Office Suite

  • Ability to prioritize work and handle multiple projects concurrently

  • Methodical approach to work, attention to detail, solution oriented

  • Ability to create a sketch to convey design solutions to a customer

  • Above average ability to think logically, analytically and innovatively to solve design problems

  • Knowledge of materials and manufacturing processes used in consumer product applications, with ability to resolve product design issues based on manufacturing constraints

  • Strong oral and written communication skills to facilitate interactions with colleagues at all levels of the organization, suppliers and external Knoll customers

  • Customer service, accounting and engineering experience helpful

Job Location East Greenville, Pennsylvania, United States

Position Type Full-Time/Regular

We are an equal opportunity employer.

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.