Knoll Inc. Capacity Planner - Hunt Hunt in Chicago, Illinois

Capacity Planner - Hunt Hunt

Tracking Code 1397-056

Job Description

Company Description HOLLY HUNT is a sales and service organization, as well as designer and maker of high-end interior design furniture, lighting and textiles. HOLLY HUNT’S “to the trade” customers are interior designers and architects. 85 to 90 percent of business revenue is generated from residential purchases, while 10 to 15 percent is generated from contract, corporate or hospitality purchases.

Principal Responsibilities (other duties may be assigned)

  • Manage the Sales & Operations Planning (S&OP) process with workrooms.

  • Purchase orders in Navision and schedule the orders based on published lead times.

  • Review the Load and Capacity weekly with each workroom to determine a plan to meet the order volume and ECDs.

  • Understand how workrooms plan and manage their capacity based on the load. (Labor flexing, Cross Training, Hiring, etc.).

  • Manage Dual Sourcing of products as required.

  • Develop and maintain a master production schedule for each workroom

  • Manage on-time completion by maintaining accuracy of workroom Estimated Completion Dates (ECD). Communicate any changes to the ECD to Client Services.

  • Process order completions and manage getting product shipped from workroom and invoices paid when necessary.

  • Track workroom performance by measuring Manufacturing On Time, Lead Times, Capacity, Quote Turnaround Time and Quality. When performance metrics are not met, work with the workrooms on solutions to meet metrics.

  • Main point of contact for the workrooms, responsible for maintaining and managing the business relationship. This includes:

  • Manage the daily/weekly contact with the workroom

  • Update the workroom scorecard and communicate performance metrics

  • Develop corrective action when metrics are not met

  • Understand workroom business model and form a strategy around the relationship

  • Manage frame inventory levels to ensure component parts are ordered and delivered on time to meet the workroom requirements.

  • Provide order forecasts to workroom so that they can plan for future production volumes.

  • Drive workroom process improvements between HH and the workroom to allow for more efficient, consistent and value added business transactions.

Required Skills

Strong skills in the following areas:

  • Problem Solving: Ability to troubleshoot, identify the root cause of, and develop and implement effective long term solutions to problems.

  • Process Improvements: Experience implementing process improvements that drive efficiencies with Suppliers.

  • Communication: Ability to effectively communicate, verbally and in writing, to various levels within the organization. Must have strong communication and organizational skills.

  • Attitude: Demonstrates a positive, can-do attitude at all times.

  • Team Player: Willing to support objectives and all team members when necessary.

  • Volunteers to help in areas outside of primary responsibility.

  • Dedication: Will do whatever it takes to ensure long term success.

  • Interpersonal Communication: Is respectful when interacting with others.

  • Change: Embraces change. Communicates needs during periods of change.

Required Experience

Job Requirements

  • Bachelor’s Degree in Supply Chain or related discipline.

  • Experience with Microsoft Dynamics NAV ERP a plus

  • 2-5 Years of experience in Capacity Planning or related field.

  • High sense of urgency and strong communication skills.

Job Location Chicago, Illinois, United States

Position Type Full-Time/Regular

We are an equal opportunity employer.

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.